About Us & History

Streamline is the author of the eTP Framework – a Rapid Applications Development (RAD) environment that delivers high performance, flexible and secure cloud based applications.


In 2001, Streamline received its 1st round funding from the prestigious Intel Communication Fund. The Intel capital funding led to the development of eTP Framework. eTP is a radical innovation that delivers customized & secure cloud-based applications quickly & efficiently. With minimum training, developers can create powerful & complex applications using standard coding structures & in-built function points. Using eTP, Streamline successfully deployed multiple front office applications in universities, utilities, finance, healthcare and numerous MNCs and Government deployments.


In 2008, eTP was chosen as the preferred platform (over Microsoft and IBM) for core banking by Silverlakeaxis (SGX:5CP.SI). – Over 60% of banks in ASEAN use eTP as a front end (RAD-GUI to IBM I-Series) for mission critical core banking. Streamline’s eTP Fintech is designed for cloud based insurance, financial core processing, billing and ePayment. In Healthcare eTP, “Care in Clouds” (CICs) is utilised by hospitals to manage pregnancies at home using tablet computers to communicate.

For the elderly, CIC’s is the largest provider in Australia of Emergency Alarm Management systems monitoring over 45,000 clients at home on a 24/7 basis for falls management and daily wellbeing checks.


In early 2010, Streamline commenced development of Finance and Healthcare verticals for:
eTP-Fintech – Cloud core processing system for Credit Unions
eTP-Medtech – Care in the Clouds: Emergency Alarm Management
eTP-Medtech – Eve Maternity


Customers that use our solutions are not limited by sector and encompass banking and finance, airlines, healthcare, utilities, education, retail and government. Streamline has assisted over 600 customers in the ASEAN region develop and improve their business strategy and supporting infrastructure.

Previous Partners & Customers

Previous Customer Testimonials

"I would have no hesitation to recommend Streamline and eTouchPoint to other institutions looking at deploying CRM."

Eliana Hruby - Director of International Recruitment Services

"UniCRM is now our de-facto desktop application when managing our interactions with prospects, students, alumnus, as well as our donors and sponsors."

Carl Rallings - Group Director of Student Services

"The day the system did 'go-live' a critical alarm was received within minutes from a patient experiencing symptoms relevant to heart problems. The caller was kept on the line while the ambulance service was contacted and informed. All systems worked smoothly to ensure the safety of the client..."

Dr Andrew Howard

"... eTouchPoint is now the central marketing intelligence for all our client interactions... we were able to immediately identify benefits.. The platform will help us grow and increase our level of customer satisfaction..."

Lynn Hall - Customer Support Manager

"Streamline was extremely professional in the delivery process. We were fortunate to have found a local Australian partner that understands complex CRM and more importantly has the underlying product and technology to deliver to our challenging timelines. The rollout to the users went smoothly and management is delighted with the outcome. The Microsoft .NET platform has served us well."

Tomio Furukawa - Vice President of NEC Business Solutions Technology Group

"Of all the IT Vendors that AGL Energy Sales and Marketing use, Streamline Solutions has proven to be the most efficient, cost effective and thorough. The SMACC application that they built for AGL remains one of our most robust applications and has served the business needs extremely well for a number of years now. The personnel from Streamline have always been a pleasure to work with and adopt a pro-active and can-do attitude in their dealings with AGL. Streamline Solutions come with my personal recommendation."

Costas Tsiouklas - Business Solutions Group, AGL Energy Sales and Marketing