“I would have no hesitation to recommend Streamline and eTouchPoint to other institutions looking at deploying CRM.”

Eliana Hruby
Director of International Recruitment Services

"UniCRM is now our de-facto desktop application when managing our interactions with prospects, students, alumnus, as well as our donors and sponsors."

"... eTouchPoint is now the central marketing intelligence for all our client interactions... we were able to immediately identify benefits.. The platform will help us grow and increase our level of customer satisfaction..."

"Streamline was extremely professional in the delivery process. We were fortunate to have found a local Australian partner that understands complex CRM and more importantly has the underlying product and technology to deliver to our challenging timelines. The rollout to the users went smoothly and management is delighted with the outcome. The Microsoft .NET platform has served us well."

"Of all the IT Vendors that AGL Energy Sales and Marketing use, Streamline Solutions has proven to be the most efficient, cost effective and thorough. The SMACC application that they built for AGL remains one of our most robust applications and has served the business needs extremely well for a number of years now. The personnel from Streamline have always been a pleasure to work with and adopt a pro-active and can-do attitude in their dealings with AGL. Streamline Solutions come with my personal recommendation."

"The day the system did 'go-live' a critical alarm was received within minutes from a patient experiencing symptoms relevant to heart problems.  The caller was kept on the line while the ambulance service was contacted and informed.  All systems worked smoothly to ensure the safety of the client..."

Boral Energy

"... We were looking for a supplier who could provide far more than just the software. We needed a relatively complex application to be built in a very short time-frame, and ongoing support to ensure that the application remained functional within a constantly changing business environment."

"The 'Voice of the Customer Tracking System' system is now well accepted by our users and more importantly has resulted in reinforcing the importance of 'Voice Of the Customer'. The streamlined reporting system has made us more pro-active and responsive to our customer needs. The 'Voice Of the Customer' is now made available to corners of Shell's retail business throughout Australia."