Streamline Solutions is currently leading the way in the development and delivery of web based eCRM solutions for the Contact Centre and Higher Education market. Streamline Solutions provides a comprehensive range of CRM, SFA and UMS, which enable Contact Centres as well as Higher Education institutions the ability to create OneView for the coordination of all customer\students touchpoints whether in the office, in the field, or over the Internet.

eTouchpoint is a fully featured, web-integrated eCustomer Relationship Management (eCRM) platform. The Streamline eCRM suite of products have been specifically designed and built to support the development and implementation of your core business strategies. This is enabled by providing a scalable platform for attracting, engaging and retaining your customers. eTouchpoint is a modular solution which can be implemented for a specific business unit and then later scaled to become your enterprise-wide eCRM solution.

For more information about eTouchPoint UniCRM, click here.

UniCRM
eTouchPoint UniCRM is a proven, powerful web based student\constituent relationship management solution for Higher Education.
Sales
eTouchPoint Sales is a complete opportunity, lead and contact management solution that helps your sales professionals become more efficient and effective. myView SALES is not about changing the way you sell, but about maximising the sales potential of your business.
Service
eTouchPoint Service is a complete issues, requests and contact management solution that helps your service professionals to strengthen customer relationships, build customer loyalty and deliver consistent, world-class service and support.
Marketing
eTouchPoint Marketing gives the power to create marketing campaigns for CTI, SMS, email and direct mail using the standalone application, eCampaign, and is fully integrated into eTouchPoint.





eTouchPoint has been certified by Microsoft to be .NET Connected.

eTouchPoint Contact View


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